Speaking and workshops

I speak and run workshops about the work where AI, project delivery and digital commerce meet. The emphasis is practical: how a team chooses a useful problem, makes the trade-offs visible and turns an idea into something it can operate responsibly.

Practical AI for project managers

For project managers, delivery leads and operational teams who want to use AI in everyday work without losing judgement or accountability.

• Separate useful assistance from automation that creates more review work
• Design a workflow around reliable inputs, human review and clear escalation
• Recognise common failure cases in summaries, status reporting and coordination
• Leave with questions and safeguards the team can apply to its next workflow

Before your first AI agent pilot

For product, technology and business teams considering a bounded agent pilot and needing a shared way to decide what to test.

• Choose a narrow workflow with a clear user and an observable result
• Define permissions, cost limits, acceptance cases and stop conditions before building
• Plan for identity, tool access, evaluation and ongoing operation
• Turn a broad AI ambition into a pilot brief the team can assess

What headless commerce changes for a delivery team

For retail leaders, product owners and delivery teams preparing for or already operating a headless commerce platform.

• Map ownership of price, stock, product content and customer-facing behaviour
• Understand how integrations and store operations shape delivery choices
• Make release responsibilities and operational handovers explicit
• Discuss trade-offs using lessons from complex Scandinavian retail delivery

Format

Each topic can be discussed as a talk, an interactive workshop or a working session shaped around the audience and the decision they need to make. Scope and format are agreed for each event.

About Tom

Tom Borvan is AI Lead & Project Manager at Alpha Solutions Norge. He leads the company's AI practice, builds AI agents and delivers digital commerce programmes for Scandinavian retail. His background spans more than 15 years in commerce delivery, project leadership and technical consulting.